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Customer Service

General Information:
Toll Free 1-800-406-3474

Group Information:
(859) 815-1471

Last entry time is one hour prior to closing.

Backstage Animal Experience

Buy Now

Led by a seasoned Animal Experience Specialist, your 45-minute Backstage Animal Experience will allow you to see our giant Shark Tank, Coral Reef Tank and Amazon River Tank from the top down. You will learn all about how our divers, veterinary lab and water quality lab help keep our animals healthy. You will learn how we feed animals and what we do to prepare them to travel or move from tank to tank. Your tour will include a hands-on meeting with one of the animals from our public-education collection.

Backstage is a dynamic, working environment, so you never know what you will see. Each tour is unique and filled with new discoveries, from divers in fins to animals in transport.

Monday-Thursday: 1:30 p.m.

Friday - Sunday: 1:30 p.m. & 3:30 p.m. 

Cost: $14.99
Annual Passholder Price (20% off): $11.99

Note: To purchase tickets online, you must include your annual pass number when you create your account.


  • Each guest must have their own ticket
  • Children under 16 must be accompanied by an adult. These experiences are recommended for children ages 4 and older.

Tours are limited. Reservations are made on a first-come, first-served basis. Please arrive at least ten minutes early. The tours run on a strict schedule to allow the greatest amount of time for your experience. Late arrivals will forfeit their tickets. Tickets are non-refundable and cannot be rescheduled.