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Visitor Tips

Typically our busiest days are holidays and summer vacation, which may create timed-entry. Last entry time is one hour prior to closing.

Skip the ticket lines! Buy your tickets now and print them at home. This allows you to bypass the ticket window line.

Additional Experiences

Customer Service

General Information:
Toll Free: 1-800-406-3474

Groups Information:

Last entry time is one hour prior to closing.


Penguin Encounter: You’re invited to visit The Penguin House, the backstage home of our African penguins. Get up close and personal for this exclusive 20-minute encounter with these adorable birds. Learn More

Backstage Animal Experience: Step behind the scenes to see how our professionals and volunteers care for thousands of marine animals in a million gallons of salt and fresh water. Learn More


Add these premium experiences to your regular admission: 
Penguin Encounter $25
Annual Passholder Penguin Encounter $20
Backstage Animal Experience


Annual Passholder Backstage Animal Experience

Note: Offer not valid on gift certificate purchases. Due to limited capacity, it is recommended that you buy your tickets in advance by clicking on the link below or calling 1-800-406-3474. Annual Passholder discounts apply.

Children under the age of 16 must be accompanied by an adult.